Simply email your order confirmation to enquiries@one-fourteen.com and we will refund items which are in a re-saleable condition at the price shown on your order confirmation email (minus any shipping charges) once we are satisfied with the condition of the items returned to us.

Our returns address is:

One Fourteen Apparel

5 Shenley Road,
Wigston

Leicester

LE18 3QL

We recommend that you use a tracked delivery service and that you package your item(s) with care to ensure a safe return to the support centre.

As soon as we receive your return we will process the refund to your original form of payment.

Please be aware that any postage charges incurred by returning your item(s) to us will not be refunded. You are responsible for the return of the item(s) to us.

Please allow 3-5 business days from the time we receive your package to process your return/exchange.

In the event of preferring to swap your purchase of the item in an alternative size, the quickest and easier way is to order the item in stock in the size you're after.

Any previous incorrect sizing item should be returned in its original condition to our returns address for us to process a refund. Please note that any delivery charges used to post the item back to us won't be refunded.

Unfortunately Items during a sale or via special promotions (such as discount codes) won't be refunded nor be exchanged unless there is a fault with an item.